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Automated Notification System
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This is a computer telephony IVR (Interactive Voice Response) system which automated notifications to the end customer's clients.
Based on an earlier version developed by PSA, this system expanded the previous single line capability to a seven line simultaneous outbound call system. A single line is dedicated for inbound calls to preview and record custom messages. The IVR system has direct dial capabilities, ability to leave messages, share messages for greeting and signoff, and record the status of each call within a Progress database.